Dear Customer,

To provide customer better support and network, we have built our second DC in China. The new DC is located in Wuwei City, Gansu Province, about 300km to current Gansu DC(Lanzhou DC, cooperation with CMCC DC).

As the new DC will get different network, we have to assign new IP(s) to existing customers, detailed information will send once we confirmed final moving date. The network bandwidth will still be provided by CMCC so basally no much change to routing and ping.

This is a big step for SakuraServer, the new Wuwei DC will be maintenance by our own staff, which means we can provide much fast support on hardware. We thank you in advance for your patience and understanding. If you have any questions or concerns, please feel free to contact our support team.

170315 Update. UPS system is online, network is under final tests, we have some bandwidth problem, resolving with ISP.
170316 Update. New IP blocks assigned to our network, router online.
170319 Update. Bandwidth test passed, we'll run more test on all system, moving date waiting for confirmation.
170323 Update. We have confirmed the moving will start on Monday, 27th, March, 2017 at 10:00 (UTC+8), clients related will received a email about the moving details.
170327 Update. 10:48(UTC +8), we are shutdown servers, all hardware will transport to new DC in few hours.
170327 Update. 17:30(UTC +8), all servers are online in new DC now. If any clients cannot connect to your server, please contact our support team for help.

SakuraServer CN Support Team

Wednesday, March 15, 2017

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