190907 0330(UTC+8) Currently our GS02 VPS node is down due to hardware problem, we'll look into this ASAP.190907 0720(UTC+8) We confirmed the problem caused by motherboard, replacement will be scheduled soon.190907 0940(UTC+8) The motherboard replacement done, system up, VM will back online now.We apologize for any inconvenience. SakuraServer CN ... Read More »

Dear Customers,We received notification from ISP, there's a network equipment maintenance scheduled from 2019-08-06 00:00 to 2019-08-06 06:00 (UTC+8), during the maintenance, Hong Kong and international access from our Shenzhen BGP network may be disconnected. The network should be resumed once maintenance completed. We aplogize for any ... Read More »

Currently our FR02 VPS node down due to hardware problem, engineer is working on it.Update1. The problem still not resolved as the hardware is old, it take more time to fix/replace parts. Since the FR02 node has been running for over 5 years, the hardware is some kind unstable now. In last month, we do schedued the node migration by the end of ... Read More »

Dear Customers, Recently few of customer's VM get hacked result malicious traffic on network and data loss. Based on our network monitor stats log, some of our IPs are still being attacking. To make sure your server will not be hacked, please do necessary security check and updates. Some security tips:0. Keep your OS and software updated.1. Do ... Read More »

Dear Customers, Due to potential hardware problem on SZ01 node, we plan to merge the VMs to new node for better user experience. Please understand the VM may be offline for 1-4 hours, progress expected start at 23:00 on 14/12/2018 (UTC+8). Any further progress will be updated here.Update1. we are shutting down VMs and prepare for data ... Read More »

181203 0730 (UTC-6) Currently our CA02 VPS node is down, we are looking into this problem.181203 0900 (UTC-6) We are getting some hardware trouble on this node, engineer is working on it.181203 0945 (UTC-6) Due to RAID-1 fail, we are unable to get this node back, a solution will be informed to every customer affected.181204 New node online and ... Read More »

Currently our FR02 VPS node down, VMs on this node inaccessible, we are looking into this accident.Update1. We confirmed the network connector problem with motherboard, will replace the motherboard. No data affect.Update2. We have bring the node back online, since the last time we do patch to OS is over 400 days ago, we'll do some patchs before ... Read More »

181119 20:15 (UTC+8) Both our CMCC and ChinaTelecom dedicated line is down, we are looking into this.181119 20:40 (UTC+8) We have contacted ISP about this, the fiber being cut due to road construction, ISP is working on it.181120 14:20 (UTC+8) Our staff checked the accident place, mess there, ISP is fixing the 48-core fiber. Currently still no ... Read More »

Dear Customers, Due to potential unstable hardware problem on GS01 node, we decide to merge the VMs to new node for better user experience. Please understand the VM may be offline for 2-6 hours, progress expected start at 13:00 on 16/11/2018 (UTC+8). Any further progress will be updated here.181116 13:47 (UTC+8) We are shutdown all VMs for data ... Read More »

181001 1730 UTC+8 The international access of Shenzhen BGP network is down, domestic access ok. Seems like HK peer problem.181001 1800 UTC+8 We have contacted network center of DC for informaion, since it's national holiday in China, the fix progress may delay, what we can do is wating for their updates.181002 1102 UTC+8 The international access ... Read More »