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Do you provide any trial on VPS/Dedicated Server?
Considering the high risk in server industry, we do not provide any free trail.  For VPS,...
How to cancel a service/server
If you want to cancel a service/server, please send a cancellation at client area. Steps: 1....
Offline payment confirm time - Western Union Transfer, Wire Transfer
1. Western Union Transfer The payment can be confirmed in few hours after you send the payment...
Refund information of dedicated server order
For dedicated server orders. Once your order be processed or delivered, any refund is...
Server Setup Time
First of all, please be patient for server setup, submit a ticket for RDP/SSH access or request...
Why my order canceled?
In following cases, your pending order may be mark canceled: 1. Inactive order. Generally, your...
Why my order marked as 'Fraud' ?
In these cases, your order may be mark as 'Fraud' :0. Fake profile.1. Your IP address do not...

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