If you want to cancel a service/server, please send a cancellation at client area.

Steps:

1. Login the client area.

2. Choose 'Service' -> 'My Service'.

3. Find the service you want to cancel, then click 'View Details'.

4. Click 'Management Action' -> 'Request Cancellation'.

5. Enter the reason and choose a cancellation type. then click the 'Request Cancellation'.

Then you'll received a email confirmation about your cancellation details, the invoice related with the service will be canceled automatic.