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Data Backup Reminder

  • 12th February 2025
Dear customers,   Recently we updated virtualization structure in CA, FR and SGP. In this week, we planned to update the virtualization structure for the old NC nodes, so we ordered a new NC server for VM migration and backup. However, the datacenter technician accidentally took out a disk from our running node for new server, when they found ...
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Billing System Upgrade

  • 15th October 2024
Dear customers,   You may noticed that our billing system interface has changed. Don't worry, we have recently upgraded the billing system. Since the new version conflicts with our customized theme, we are currently using the default theme interface of the billing system.   In the past few days, due to some problems with the billing system ...
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[CN-SZ] Hong Kong Network Launched in Shenzhen Datacenter

  • 29th September 2024
Dear Customers,     After several months of testing, we have finally launched a new network option in Shenzhen datacenter 'Hong Kong network'.     Hong Kong network has faster and more stable international connections, but poor connection to carriers of Mainland China. The Hong Kong network in the Shenzhen datacenter can be used as the ...
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[US-NC Datacenter] Network Accident. Resumed

  • 27th September 2024
  Dear Customers,   20240927 07:30 We are sorry to inform that due to severe storm impacting, our US-NC server is currently offline. The datacenter staffs are working on this, try to bring the network back ASAP. We'll update about this accident.   20240928 23:30 The internet connection resumed. The UPS and backup diesel generators were ...
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