How to connect your VPS via VNC

Sometimes, your VPS might be unavailable to connect via RDP/SSH due to network config or VPN, open a ticket for hard reboot may resolve the problem.
 
Also, in that case, you can request our support team enable VNC for you, then you can connect your VPS via VNC and re-config or reboot your VPS.
 
Our support team will provide you following information after enabled VNC for you:
 
VNC Host: ??.sakuraserver.com:????
Password: ????
 
Then, you can connect your VPS via VNC, we recommend a free soft VNCViewer which can be downloaded at: http://www.realvnc.com/download/viewer/
 
After open the VNCViewer, you'll know the next steps, if you see nothing except a black screen of your VPS, just move your mouse or input any key IN the black screen(Which means you need click the black screen first), the screen will wake up in seconds.

If the programs just quit after you click the 'Connect', choose the 'Best quality' in 'Options'.
  • 7 Utilisateurs l'ont trouvée utile
Cette réponse était-elle pertinente?

Articles connexes

SakuraServer VPS User FAQ, Guide

Dear Customer,   First of all, thank you for choosing SakuraServer.   Here is some...

Can I upgrade/downgrade my VPS plan(configuration)?

Upgrade:You can send a ticket to upgrade your VPS at anytime, the only condition of upgrade a VPS...

How to change Windows RDP port

With default configuration, Windows RDP service is running on port 3389, to protect your server,...

Can you move my VPS to another node/datacenter?

Move to another node/datacenter is possible on request, but there are few conditions.1. Another...

Test IP and Looking Glass

Roubaix, France https://looking.house/point.php?id=231   Beauharnois, Canada...

Powered by WHMCompleteSolution