[CN - Tianjin DC] Network problem. Fixed

Saturday, March 5, 2016

160305 23:10 Currently our Tianjin DC is getting accident with network. We are working on it and update here. 160306 06:20 The network problem fixed, all server back online now. 160308 00:30 The bone network of Tianjin DC is down again, datacenter engineer is working on it. 160308 05:15 The network back online, datacenter engineer will do further diagnosis about this. We apologize for the...

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[US-NC Datacenter] Network Accident. Fixed

Saturday, January 30, 2016

160130 23:03 Currently all our NC servers are down due to network accident, datacenter engineer is working on it. 160130 23:40 All servers are back online now.  SakuraServer Support Team

[CN-RQ Datacenter] Electricity System Maintenance.Completed

Saturday, December 19, 2015

Dear Customer, The CN-RQ datacenter scheduled an electricity system upgrade, it will cause about 1-3 hours downtime. All dedicated server and VPS node will set to poweroff to avoid accident. The expected starting time will be 2015-12-20 03:00 (UTC+8). We apologize for the inconvenience. 151220 02:30 (UTC+8) We are putting all VMs to halt mode. 151220 03:00 (UTC+8) VPS node shutdown,...

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[Security] Client Area Certificate Update. Completed

Tuesday, September 15, 2015

We'll update the certificate for client area to improve the security. The update scheduled on 2015-09-18 (Fri.), during the update, the client area may not accessible or get payment confirmation delay, also support message may delay. If there's any trouble, please contact our support by email . SakuraServer Support Team

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[Information] 2015 Autumn. Product Line and Website Update

Monday, September 14, 2015

We have updated the products of dedicated servers and Chinese VPS. The new FR/CA dedicated servers will not charge setup fee, also DDR4 2133MHz RAM available. Chinese dedicated server now have 3 locations available, also more customizable. Chinese VPS also have 3 available locations, now fully customizable, customer can choose the CPU, RAM, Disk, Bandwidth on their...

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[Price] Renew Price Change of FR/CA-IS Old Products

Monday, September 14, 2015

Due to the cost increase on FR/CA racks, some old FR/CA-IS products renew price will increase $20-$50/pm, customers be affected will get an email for details of the changing, new price will be applied from 1st, Oct, 2015. Please feel free to contact us if there's any question. SakuraServer Customer Service

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[Price] IPv4 cost change on new orders

Tuesday, September 1, 2015

For new France, Canada, NC server orders, new price will be applied to additional IPv4. France VPS - Each IPv4 cost $2 per month plus $2 setup fee Canada VPS - Each IPv4 cost $2 per month plus $2 setup fee NC VPS = Each IPv4 cost $2 per month plus $2 setup fee *No setup fee charged with Simi-Annually or longer payment period. France Dedicated Server - Each IPv4 cost $1 per month...

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[CN DCs] DNS Server Trouble. Fixed

Wednesday, May 27, 2015

Recenlty our own DNS server in China is getting trouble due to ISP limit, we'll see if we can bring it back, also will update customers if we setup a new DNS server in China. For VM being affected by this, please change to third part DNS, such as Sorry for the inconvenience. Update 150528 09:58 Our own DNS server back online now. SakuraServer CN Support...

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[NC01 Node] VMs moving. Done

Monday, May 18, 2015

Due to a hardware issue, the NC01 node is getting unexpected hard reboot times recently, considering the node has been running for 2 years plus 8 months, we decide to move all VMs to a new node, the new node will provide better performance also much more stable. We have scheduled the moving at 2015-05-21 07:00 (UTC-6), the moving will take 3-8 hours to complete. VMs may be down for 2-4...

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[NC Datacenter] Network Maintenance 24/01/2015 22:00 - 25/01/2015 00:00 EST

Wednesday, January 21, 2015

Maintenance in NC datacenter Start: 24/01/2015 22:00 EST End: 25/01/2015 00:00 EST The maintenance is for upgrading internet edge infrastructure. During the maintenance, clients may experience brief periods of instability as routes re-converge throughout the internet. SakuraServer Support Team

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