181119 20:15 (UTC+8) Both our CMCC and ChinaTelecom dedicated line is down, we are looking into this. 181119 20:40 (UTC+8) We have contacted ISP about this, the fiber being cut due to road construction, ISP is working on it. 181120 14:20 (UTC+8) Our staff checked the accident place, mess there, ISP is fixing the 48-core fiber. Currently still no ETA. 181121 12:08 (UTC+8) CMCC dedicated line fixed, all VMs on CMCC network back online now. ChinaTelecom fixing is still under progress. 181121 16:10 (UTC+8) ChinaTelecom dedicated fixed, all service online now.
Please contact our support team if you still have any trouble on VM. Thank you for understanding!