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[SS-SH] Main router accident. Fixed

  • 8th December 2021

211209 00:20(UTC+8) Our Shanghai servers down due to router accident, we are working on this.

211209 00:35(UTC+8) The router problem fixed, all server back online now. Please contact our support if there's any question.

 

We are sorry for the inconvenience.

 

SakuraServer CN Support Team

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CA/FR network down. Fixed

  • 13th October 2021

 

211013 03:50 Our CA/FR network down due to BGP routing accident, the network team is working on it.

211013 04:30 All CA/ FR service back online, please contact our support if your service not working properly.

 

We apologize for the inconvenience.

 

SakuraServer Support Team

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Email Delivery Problem. Fixed

  • 6th July 2021
  Currently our billing server provider can not delivery emails properly, we are still looking into this. The support ticket reply may delay since our staff may not noticed by email. In case the provider cannot fix this, we'll schedule provider change in next week.   Update1. The email delivery problem fixed. You may need check spambox since ...
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SS-GS-WW DC Shutdown - SakuraServer

  • 27th May 2021
Dear clients,   We are sorry to announce that we are going to shutdown the GS-WW service due to accident and poor network. This plan being scheduled 2 years ago, but delayed since we still have some clients need the location. However, we have to shutdown it now due to accident abuse on the GS-WW network.   All current GS-WW clients should ...
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