Announcements

Shenzhen BGP Network Issue.Resumed

  • 5th August 2025
  250805 19:20(UTC+8) Our Shenzhen BGP network is currently experiencing an inbound attack, and our network engineers are currently addressing the situation.   250806 05:10(UTC+8) The Shenzhen BGP network resumed. We'll continue monitoring the network situation.   For any user still experiencing network problems, please contact us. We ...
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Shenzhen BGP peer failure.Fixed

  • 17th April 2025
  250417 16:20 (UTC+8). A peer of BGP network is getting problem, connection of BGP via China Telecom and China Telecom's international direction is getting extremely high packet loss rate. Datacenter network engineers are working on it. we'll update if there are any follow-up.   250417 17:00 (UTC+8). The peer problem fixed, BGP network back ...
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Data Backup Reminder

  • 12th February 2025
Dear customers,   Recently we updated virtualization structure in CA, FR and SGP. In this week, we planned to update the virtualization structure for the old NC nodes, so we ordered a new NC server for VM migration and backup. However, the datacenter technician accidentally took out a disk from our running node for new server, when they found ...
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Billing System Upgrade

  • 15th October 2024
Dear customers,   You may noticed that our billing system interface has changed. Don't worry, we have recently upgraded the billing system. Since the new version conflicts with our customized theme, we are currently using the default theme interface of the billing system.   In the past few days, due to some problems with the billing system ...
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