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CA/FR network down. Fixed

  • 13th October 2021

 

211013 03:50 Our CA/FR network down due to BGP routing accident, the network team is working on it.

211013 04:30 All CA/ FR service back online, please contact our support if your service not working properly.

 

We apologize for the inconvenience.

 

SakuraServer Support Team

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Email Delivery Problem. Fixed

  • 6th July 2021
  Currently our billing server provider can not delivery emails properly, we are still looking into this. The support ticket reply may delay since our staff may not noticed by email. In case the provider cannot fix this, we'll schedule provider change in next week.   Update1. The email delivery problem fixed. You may need check spambox since ...
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SS-GS-WW DC Shutdown - SakuraServer

  • 27th May 2021
Dear clients,   We are sorry to announce that we are going to shutdown the GS-WW service due to accident and poor network. This plan being scheduled 2 years ago, but delayed since we still have some clients need the location. However, we have to shutdown it now due to accident abuse on the GS-WW network.   All current GS-WW clients should ...
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[SS-SZ DC] Core Switch Replacement and VPS node maintenance. Completed

  • 23rd November 2020
  Dear Customer,   To provider better network experience, we have scheduled core switch replacement on 26th, Nov, 2020. The expected start time will be 14:00 - 16:00 UTC+8, network may down for 20-60 minutes.   Also the VPS nodes will shutdown for RAID card battery replacement, VPS may hard reboot during maintenance.   Please take ...
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