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[CN Business] Payment Method for Chinese Customers

  • 28th October 2014
Recently our Chinese Customers may meet trouble when pay invoice with Paypal, that's caused by Paypal terms change.To make sure Chinese customers can renew properly, it's recommended to credit your account with Alipay, currently all Alipay payment have to process manually, please open a ticket if you need use Alipay. If you credit you account with ...
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SS-SHSJ Datacenter UPS Installation

  • 11th October 2014




We'll install a new UPS for our core rack, the network will be down for 5-20 minutes. This scheduled at 141013 00:30 UTC +8.

141012 00:20 UTC+8 The UPS installation start.
141012 00:32 UTC+8 The UPS installed, servers will back onliine soon.

SakuraServer China Support Team

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[CN-Renqiu] International network issue. Fixed

  • 17th September 2014


140917 01:29 We noticed our servers in Renqiu, China Datacenter cannot be accessed from a international connect, only accessible from China Mainland ISP. We have contacted the datacenter's network engineer to look into this.

140917 03:56 The international network issue fixed.



SakuraServer-CN Support Team
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[NC01] Network Issue. Fixed

  • 15th September 2014
140915 14:10 We noticed there's a network issue with our node NC01, all VMs on this node down, we've contacted the network engineer to look into this.140915 14:25 We've received an update on this issue. 'Currently we are experiencing a DDoS attack directed against one of our primary switches. Our technicians and network admins are working to ...
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