Announcements

Shutdown Scranton Products

  • 13th September 2013
  Finally, we decide shutdown all Scranton product, for the accident details, we have sent to all customers related with Scranton products, also most customers have get new VM, if you have any question about your old Scranton server or not received new VM information, please open a ticket at client area. Sorry for any ...
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Mail sending system temporary change. Fixed

  • 8th September 2013

Due to some issue with our billing system, the mail sending system will temporary change, please send a ticket at our client area if you can not receive our email properly.

130908 Update: the issue fixed.

SakuraServer Support Team
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Business adjustment period

  • 25th August 2013
Dear Customer, Considering the accident of the Scranton datacenter, we need to do few business adjust during next 2 weeks. During the adjustment period, the order of VPS will delay, also the dedicated server process may delay. The adjustments mainly for following issue: 1. Build new servers for users affected by Scranton datacenter ...
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[Scranton Datacenter] Server Offline

  • 22nd August 2013
Currently all our Scranton datacenter totally down, we have contacted datacenter to confirm about this issue.This announcement will be updated. Update: 130824 19:34 We have sent solution to affected customers. 130825 Seems the VolumeDrive will bring the server back online in these days, we have contacted them about our nodes, will update ...
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