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Website/Client Area Maintenance.Completed

  • 7th November 2022
Dear customer,   To improve customer experience, we scheduled website maintenance on 14th, November. During the maintenance, our website and client area will be down for about 2 hours, which means order and invoice cannot be processed for few hours.   Our support will be still available by email during website maintenance. Please contact our ...
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Shenzhen International BGP routing problem. Fixed

  • 19th April 2022
  220419 21:35 (UTC+8) Currently the international access of Shenzhen BGP network down due to routing problem, domestic access is fine, we've contacted ISP to fix this ASAP.   220419 22:50 (UTC+8) The international connection down due to HongKong peer device failure, the network team is trying to bring the connection back.   220420 02:46 ...
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[SS-SZ] International BGP routing problem. Fixed

  • 4th March 2022
  220304 15:50 (UTC+8) Currently the international access of Shenzhen BGP network down due to routing problem, domestic access is fine, we've contacted ISP to fix this ASAP. 220304 17:20 (UTC+8) The internatinoal access problem fixed. Please submit a ticket if your server still having connection problem.   We are sorry for any ...
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[SS-SH] Main router accident. Fixed

  • 8th December 2021

211209 00:20(UTC+8) Our Shanghai servers down due to router accident, we are working on this.

211209 00:35(UTC+8) The router problem fixed, all server back online now. Please contact our support if there's any question.

 

We are sorry for the inconvenience.

 

SakuraServer CN Support Team

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