SakuraServer

  By Month

Apr 2026
Aug 2025
Apr 2025
Feb 2025
Oct 2024
Sept 2024
Apr 2024
May 2023
Jan 2023
Dec 2022
Older Announcements...
View RSS Feed

  By Month

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket

Announcements

[SS-SZ DC] Core Switch Replacement and VPS node maintenance. Completed

  • 23rd November 2020
  Dear Customer,   To provider better network experience, we have scheduled core switch replacement on 26th, Nov, 2020. The expected start time will be 14:00 - 16:00 UTC+8, network may down for 20-60 minutes.   Also the VPS nodes will shutdown for RAID card battery replacement, VPS may hard reboot during maintenance.   Please take ...
Continue reading

[SS-GSWW DC] CMCC Fiber Accident. Fixed

  • 12th October 2020

 

201012 14:55 (UTC+8) Our GSWW CMCC network down due to fiber accident, ISP is working on it, currently no ETA.

201012 19:05 (UTC+8) The CMCC fiber fixed, network back online.

 

We are sorry for any inconvenience.

 

SakuraServer CN Support Team

Continue reading

[SS-SZ] VPS Node Migration. Completed

  • 30th July 2020
Dear Customer,   We noticed SZ02 VPS node is getting a little overload, to provide customer better experience, we'll migrate some VMs to different node. During migration, your VM may get offline for 15 minutes. In case your VM offline for over 30 minutes, please contact our support.   Thank you for your understanding and we apologize for any ...
Continue reading

Email Delivery Problem. Fixed

  • 26th March 2020
  200326 Currently our billing server provider can not delivery all emails properly, we are still looking into this. The support ticket reply may delay since our staff may not noticed by email. In case the provider cannot fix this, we'll schedule provier change in next week. Also customer may miss some email notification. All customer can check ...
Continue reading

Powered by WHMCompleteSolution

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket