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[SS-GSWW DC] CMCC Fiber Accident. Fixed

  • 12th October 2020

 

201012 14:55 (UTC+8) Our GSWW CMCC network down due to fiber accident, ISP is working on it, currently no ETA.

201012 19:05 (UTC+8) The CMCC fiber fixed, network back online.

 

We are sorry for any inconvenience.

 

SakuraServer CN Support Team

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[SS-SZ] VPS Node Migration. Completed

  • 30th July 2020
Dear Customer,   We noticed SZ02 VPS node is getting a little overload, to provide customer better experience, we'll migrate some VMs to different node. During migration, your VM may get offline for 15 minutes. In case your VM offline for over 30 minutes, please contact our support.   Thank you for your understanding and we apologize for any ...
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Email Delivery Problem. Fixed

  • 26th March 2020
  200326 Currently our billing server provider can not delivery all emails properly, we are still looking into this. The support ticket reply may delay since our staff may not noticed by email. In case the provider cannot fix this, we'll schedule provier change in next week. Also customer may miss some email notification. All customer can check ...
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[SS-GSWW DC] CMCC network down. Fixed

  • 22nd March 2020

 

200323 0020 (UTC+8) Currently the CMCC network in our Gansu Wuwei DC is down due to ISP problem, we have to wait for the ISP engineer reply. The progress may delay to Monday.

200323 0830 (UTC+8) The CMCC network resumed. All server back online.

 

We are sorry for any inconvenience.

 

SakuraServer CN Support Team

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