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[SS-Canada] CA02 VPS node down. Processed

  • 3rd December 2018
181203 0730 (UTC-6) Currently our CA02 VPS node is down, we are looking into this problem.181203 0900 (UTC-6) We are getting some hardware trouble on this node, engineer is working on it.181203 0945 (UTC-6) Due to RAID-1 fail, we are unable to get this node back, a solution will be informed to every customer affected.181204 New node online and ...
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[SS-France] FR02 VPS Node down. Fixed

  • 20th November 2018
Currently our FR02 VPS node down, VMs on this node inaccessible, we are looking into this accident.Update1. We confirmed the network connector problem with motherboard, will replace the motherboard. No data affect.Update2. We have bring the node back online, since the last time we do patch to OS is over 400 days ago, we'll do some patchs before ...
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[SS-GSDC] Fiber accident. Fixed

  • 19th November 2018
181119 20:15 (UTC+8) Both our CMCC and ChinaTelecom dedicated line is down, we are looking into this.181119 20:40 (UTC+8) We have contacted ISP about this, the fiber being cut due to road construction, ISP is working on it.181120 14:20 (UTC+8) Our staff checked the accident place, mess there, ISP is fixing the 48-core fiber. Currently still no ...
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[GS Datacenter] SS-GS01 VPS Node Merger. Completed

  • 15th November 2018
Dear Customers, Due to potential unstable hardware problem on GS01 node, we decide to merge the VMs to new node for better user experience. Please understand the VM may be offline for 2-6 hours, progress expected start at 13:00 on 16/11/2018 (UTC+8). Any further progress will be updated here.181116 13:47 (UTC+8) We are shutdown all VMs for data ...
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