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[Gansu DC] Fiber accident. Fixed

  • 16th April 2018
180417 0911(UTC+8) Our CMCC dedicated line down due to fiber problem, we have contacted ISP to look in to this.180417 1006(UTC+8) Our ChinaTelecom dedicated line for Gansu DC also down, engneer is working on it.180417 1215(UTC+8) We have confirmed our fiber was destroyed by road construction, will take necessary action to it.180417 1705(UTC+8) ...
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[CN-Shenzhen DC] International Access down on Shenzhen BGP network.Fixed

  • 18th March 2018
180319 0210(UTC+8) Currently international access on Shenzhen BGP network is down, access from Chinese ISP is fine. We have contacted dedicated line provider in HK to look into this peer trouble. Any update will be posted here.180319 0945(UTC+8) The HK peer problem fixed, international access on Shenzhen BGP network resumed. If any server still ...
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[SH02 VPS Node] Server motherboard replacement. Completed

  • 27th December 2017
Dear Customer,We have detected a problem with server fan module on Shanghai VPS node, after diagnosis, the problem is caused by motherboard, to make sure the node running stable, we'll replace motherboard. The hardware maintenance will be scheduled on 207-12-29 at 14:00 - 17:00, expected downtime less than 2 hours. Sorry for any ...
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[SS-GSWW Datacenter] Router room Maintenance. Completed

  • 5th December 2017

Dear Customer,

We have scheduled maintenace in Gansu DC on 06/12/2017 at 13:00(UTC+8), this will affect all service. The maintenance will improve network, also we'll add new ChinaTelecom dedicated line. The down time may be 2-4 hours.


SakuraServer CN Support Team

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