SakuraServer

  By Month

Apr 2025
Feb 2025
Oct 2024
Sept 2024
Apr 2024
May 2023
Jan 2023
Dec 2022
Nov 2022
Apr 2022
Older Announcements...
View RSS Feed

  By Month

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket

Announcements

[SS-SZ] International BGP routing problem. Fixed

  • 4th March 2022
  220304 15:50 (UTC+8) Currently the international access of Shenzhen BGP network down due to routing problem, domestic access is fine, we've contacted ISP to fix this ASAP. 220304 17:20 (UTC+8) The internatinoal access problem fixed. Please submit a ticket if your server still having connection problem.   We are sorry for any ...
Continue reading

[SS-SH] Main router accident. Fixed

  • 8th December 2021

211209 00:20(UTC+8) Our Shanghai servers down due to router accident, we are working on this.

211209 00:35(UTC+8) The router problem fixed, all server back online now. Please contact our support if there's any question.

 

We are sorry for the inconvenience.

 

SakuraServer CN Support Team

Continue reading

CA/FR network down. Fixed

  • 13th October 2021

 

211013 03:50 Our CA/FR network down due to BGP routing accident, the network team is working on it.

211013 04:30 All CA/ FR service back online, please contact our support if your service not working properly.

 

We apologize for the inconvenience.

 

SakuraServer Support Team

Continue reading

Email Delivery Problem. Fixed

  • 6th July 2021
  Currently our billing server provider can not delivery emails properly, we are still looking into this. The support ticket reply may delay since our staff may not noticed by email. In case the provider cannot fix this, we'll schedule provider change in next week.   Update1. The email delivery problem fixed. You may need check spambox since ...
Continue reading

Powered by WHMCompleteSolution

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket