Base de connaissances

Refund information of dedicated server order

For dedicated server orders.

Once your order be processed or delivered, any refund is impossible.

For other cases, please contact us before order to confirm.

In these cases, your order may be mark as 'Fraud' :0. Fake profile.1. Your IP address do not...

If you want to cancel a service/server, please send a cancellation at client area. Steps: 1....

First of all, please be patient for server setup, submit a ticket for RDP/SSH access or request...

In following cases, your pending order may be mark canceled: 1. Inactive order. Generally, your...

Considering the high risk in server industry, we do not provide any free trail. For VPS,...