Preguntas Frecuentes - FAQ

Refund information of dedicated server order

For dedicated server orders.

Once your order be processed or delivered, any refund is impossible.

For other cases, please contact us before order to confirm.

In following cases, your pending order may be mark canceled: 1. Inactive order. Generally, your...

In these cases, your order may be mark as 'Fraud' :0. Fake profile.1. Your IP address do not...

First of all, please be patient for server setup, submit a ticket for RDP/SSH access or request...

Considering the high risk in server industry, we do not provide any free trail. For VPS,...

1. Western Union Transfer The payment can be confirmed in few hours after you send the payment...