Hjälpcentral

Refund information of dedicated server order

For dedicated server orders.

Once your order be processed or delivered, any refund is impossible.

For other cases, please contact us before order to confirm.

Considering the high risk in server industry, we do not provide any free trail. For VPS,...

If you want to cancel a service/server, please send a cancellation at client area. Steps: 1....

In following cases, your pending order may be mark canceled: 1. Inactive order. Generally, your...

First of all, please be patient for server setup, submit a ticket for RDP/SSH access or request...

In these cases, your order may be mark as 'Fraud' :0. Fake profile.1. Your IP address do not...